Privacy Policy

Balango (“the app”, “we”) is a private dashboard used by a social-media manager to organise clients and their brands and to publish videos to the social platforms those brands have connected. This policy explains what we store and why.

Information we store

• Account & client records you enter — client and company names, contact details, notes, website and email records.
• Connection tokens — when you connect a YouTube, Facebook, Instagram or TikTok account, we store the access/refresh token that platform issues so we can publish on that account’s behalf. Tokens are stored encrypted at rest.
• Videos you upload — a video is sent through our server only to hand it to the platform(s) you selected. We do not build a permanent media library from it.
• An activity log of publish attempts (which account, when, success or the error returned) so you can see what was posted.

How we use it

Solely to provide the app to you: to display your records and to publish the content you choose to the accounts you connected. We do not sell your data or the data of any connected account, and we do not use it for advertising.

Third-party platforms

When you connect an account, the app interacts with that platform’s API on your behalf — Google/YouTube, Meta (Facebook & Instagram) and TikTok. Your use of those connections is also governed by each platform’s terms and privacy policy, including TikTok’s Privacy Policy. Data obtained from TikTok is used only to publish the content you request and is not shared with any other party.

Retention & deletion

Disconnecting an account deletes its stored token from our database. You can request deletion of any record, or of all your data, at any time using the contact below.

Security

The app is access-controlled behind a login, served over HTTPS, and connection tokens are encrypted at rest.

Contact

Questions or deletion requests: info@balangoz.com.